We want you to love the things you buy from nest. If for any reason you are not satisfied with any product you have purchased on-line, please return it to us in original condition and the original packaging within 14 days of receipt and we will replace it or refund the purchase price using the method you used for the initial purchase. Please call 09 355 6160 and follow the returns procedure.

• Please note that our guarantee policy for on-line purchases differs from our in-store purchase policy.